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Support Ticket
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Create an account to raise & track tickets, find FAQs and contribute to the EventsAIR Community
Click here to reset your password. You will receive an e-mail with a link.
For emergency weekend support, call our toll-free numbers (see below), then as per the message, press 1 for EventsAIR support, then press 2 for emergency support and leave your message. Our support consultant on weekend duty will call back within 15–30 minutes to assist you.
APAC: (+61) 1300 236 848
EMEA: (+44)808 189 6555
USA: (+1) 855 236 8486
NZ: (+64) 0800 236 848
Other: (+61) 7 3063 3700
Providing The Utmost Support To Our Customers
Move ahead with confidence, knowing that all our support is provided by EventsAIR experts. We don’t outsource our technical support and have fully staffed support teams based in the United States, the United Kingdom and Australia. The event management industry never sleeps, which is why we have a dedicated support portal for logging and up-to-the-minute tracking for all support requests. Support is available by phone and email. Our portal includes a FAQ library with hundreds of topics and links to educational videos, and our priority support service is available by subscription for periods of time when you are onsite at an event.
Having the registrations and payments from more than 1,000 delegates and 100 exhibitors, plus the micro-site and accommodation sites all in one place makes it much easier to manage our AGM.
Louise Finch, Events Assistant at the British Association of Urological Surgeons
Support & Security
EventsAIR is hosted on one of the most secure platforms in the world, with a guaranteed 99.95% uptime plus a range of productivity and performance enhancements that scale with your event to ensure it all runs smoothly. Add customized support plans and the best event technology solutions and you’re assured of the most successful events.
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